FAQs
Best Price Guarantee
At Adore Home Living, we don't just aim for competitive pricing — we make it our mission.
With Our Price Promise (OPP), if you find a lower price on an identical stocked item from a competitor (even if it's on sale), we'll beat it by 5%.
Certain exclusions apply under our OPP policy.
- Record the Price
This can be a catalogue clipping, screenshot on your phone, webpage, or similar proof of the lower price. - Let Us Know
Contact us by phone or visit your nearest Adore Home Living store with proof of the lower price. - Match and Save
Once approved, we’ll give you 5% off the matched price, ensuring you leave happy.
Find your nearest store or call us at 1300 000 887
Our Price Promise applies to all identical products and services that meet the following criteria:
- In Stocked at Adore Home Living
- In Stock at Competitors
Available for same-day collection or delivery within Western Australia and Victoria. - Condition
Must not be refurbished or second-hand.
^ Identical products and services must have the same conditions of purchase, including the manufacturer’s warranty and accessories.
- Products offered through eBay or as part of bundled, tied options (e.g., AfterPay), gift cards, coupons, or bonus offerings at the time of price matching.
- Advertising errors by Adore Home Living or its competitor.
- Commercial quantities, delivery, installation, or handling charges.
- Finance or credit terms: we do not offer finance or credit on price-matched products.
- Offers by resellers, classifieds, auction sites, paid membership programs/stores, manufacturers, wholesalers, distributors, or importers, or requiring delivery to/from a location outside Australia.
- Competitor's clearance lines, display stock, liquidation or external administration sales, limited stock offers, time-limited or special promotion stock sell-downs, including restructuring or amalgamation.
- Gift cards.
- Cashback and coupon offer (e.g., supplier cashback or reduced price available via paper coupon or electronic codeword).
- Stock liquidations (e.g., competitor clearance products or goods sold by a business in receivership).
We reserve the right to limit sales to reasonable retail quantities.
You can only obtain Our Price Promise by visiting your local Adore Home Living store.
The Price Promise applies only to new, identical products that are not refurbished or second-hand and meet all the conditions of purchase, including the manufacturer’s warranty and accessories.