Any exclusions specifically listed for the relevant product or component in the above table;and where the Warranty would normally apply but the product has:
2.1. been delivered to a locality outside of Australia whether by Adore Home Living, another third party or the original purchaser; and
2.2. at any stage during the use of the product by the original purchaser, the purchaser transports the product to a locality outside of Australia; and
2.3. not been purchased directly from Adore Home Living; and
2.4. been modified or changed without approval from Adore Home Living; and
2.5. had any product tags removed, altered or defaced; and
2.6. where the Warranty would normally apply to applicable components but the product or components of the product have:
a. not been purchased directly from Adore Home Living; and
b. had any product tags removed, altered or defaced; and
c. been modified or changed without approval from Adore Home Living; and
d. Fabrics supplied by you or outside suppliers. Please note that fabrics and leathers supplied by an outside supplier may be covered by the supplier’s own warranties; and
2.7. normal wear and tear associated with the products and components. Fabrics, leathers, suspension components, cushioning and fillings will show signs of wear and tear with use. In this regard, please note that the following may occur as result of natural and normal usage;
2.8. fabrics and leathers will fade and crease;
2.9. foam and fillings will soften and form to the shape of the user over time;
2.10. depending on the covering and the degree of use, the covering materials, cushion fillings and suspension may need to be replaced periodically at the purchaser’s expense;
2.11. scars, marks and differing pore density and colour are natural characteristics of leather and are not to be considered defects;
2.12. the leather and fabric products are upholstered by hand and therefore, the size and weight of these products may have variations of up to 5% from the sample products or from any product specification you have been quoted;
2.13. Adore Home Living reserves the right to determine at its discretion whether a component has failed due to a defect or wear and tear. Any item requiring replacement due to wear and tear will be at your own expense; and
2.14. colour variations caused by exposure to the local environment for products including but not limited to fabrics, leathers, timber veneer and solid timber; and
2.15. damage caused by spills such as acid, solvents, dyes or other corrosive materials, ink, paint, or bodily fluids;
2.16. damage cause by improper cleaning, negligence, treatment of the product with chemicals, exposing the product to sun, extreme heat or bright light such as lamps;
2.17. the cost of transporting the Product to and/or from the specified place of repair or replacement;
2.18. lighting products not installed by a licensed electrician, proof of licensed electrician invoice must be provided at the time of making claim;
2.19. damage caused by use of parts and consumables that are not the genuine manufacturer’s parts and consumables. Please note that for any item that is not actually manufactured by Adore Home Living, we will only provide that repair or replacement service to the extent that we can obtain the manufacturer’s approval to do so on their behalf, otherwise we will not offer that repair or replacement warranty for such item; and
2.20. freight, call-out fees, labour and other items associated with making a claim under this Warranty where the claim is an invalid warranty claim. If the claim is a valid warranty claim, then Adore Home Living will only be liable for the costs that it has pre-approved in writing, where pre-approval must be obtained by you prior to you incurring those costs. All costs for which pre-approval in writing is not obtained by you in accordance with this paragraph are excluded from this Warranty and they will be charged to you at standard Adore Home Living rates; and
2.21. products or components that become defective as a consequence of misuse, lack of proper care and maintenance, commercial use or handling in transit. You must use and maintain the products and components in accordance with the care instructions for the relevant product and component as provided on Adore Home Living’s website and any other information made available you by Adore Home Living. If a component of a product becomes defective, you must not attempt to repair it yourself. Doing so may cause damage which is not covered by this Warranty;
2.22. this Warranty only applies to the original purchaser of the products where the products are delivered to an Australian delivery address and remain in Australia for the life of the product. You cannot assign or transfer any benefit conferred by this Warranty. All subsequent purchasers acquire the products ‘as is’ and without the protection of the Warranty;