Stress-Free by Adore Home Living
At Adore Home Living, we are dedicated to providing an exceptional experience with our premium White Glove Service. This service includes:
Professional Delivery: Our experienced team ensures your furniture is delivered safely and with the utmost care.
Unpacking and Assembly: We unpack, assemble, and place your new furniture exactly where you need it.
Packaging Removal: All packaging materials will be taken away and responsibly disposed of, leaving your home neat and tidy.
Attention to Detail: Every step is carried out meticulously to guarantee your complete satisfaction.
Enjoy a stress-free and seamless experience with Adore Home Living, where we take care of everything from start to finish.
Understanding Our Pricing
At Adore Home Living, we offer various pricing options to provide our customers with the best value. Here’s what each pricing term means:
RRP (Recommended Retail Price)
The Recommended Retail Price (RRP) is the standard price set by manufacturers or suppliers. It serves as a guideline for retail pricing and is typically the starting price before any discounts or promotions.
Member Price
Our Member Prices are exclusive to registered members and require an active membership at the time of purchase. These prices apply only to selected items and cannot be combined with other promotions, discounts, or offers. Membership benefits, including pricing, may change without prior notice.
Sale Price
Sale Prices are promotional prices available for a limited time on selected items. These discounts cannot be combined with other promotions or offers. Additionally, interest-free payment terms are not available on sale items.
Clearance Price
Clearance Prices apply to end-of-line and discontinued stock, and may also include floor stock items. Please check the product details and specifications carefully before purchasing. Clearance items cannot be custom-ordered or placed on layby, and they must be delivered within two weeks of purchase. Interest-free payment terms do not apply to clearance products.
Adore warrants all goods to be free from defects in materials and workmanship, and of acceptable quality and durability for the purpose for which they are designed. Warranties and guarantees are provided in accordance with Australian Consumer Law.
If an item arrives that is missing parts, is faulty, is defective or has been damaged during manufacturing, please take photos or video clearly illustrating the problem and contact us as soon as possible, ideally within 3 business days of receiving your delivery.
The best solution to any product fault depends on the nature of the fault itself, and the outcome that works best for you. We will work collaboratively with you to find a solution that you're happy with.
Order Processing & Dispatch
- Orders for in-stock items are dispatched from our Perth or Melbourne warehouse within 1–5 business days after full payment is received.
- Special order items may take 14–16 weeks to be shipped from our supplier.
- Once your order is dispatched, you will receive a confirmation email with a tracking number, which you can use to follow your delivery via the courier’s website.
- Please allow 2 business days for your order to be processed.
Delivery Timeframes
- Average delivery times are 2–14 business days from the dispatch date, depending on your location.
- Delivery and pickup are generally available within 2–6 business days after your order is processed.
- Our team will contact you to schedule a suitable delivery or pickup time.
Please note: Estimated timeframes are a guide only. While we aim to deliver promptly, delays may occasionally occur.
Warehouse & Stock Availability
- Adore Home Living operates warehouses in Perth and Melbourne, servicing metro areas and select regional locations.
- Not all items are available at both locations. If your item is at a different warehouse, we can arrange an inter-warehouse transfer (additional fees may apply).
- For accurate stock availability, we recommend contacting your nearest Adore showroom or our customer service team before placing an order.
Important Information
- Due to the size and fragility of furniture, we follow special procedures to ensure secure and reliable delivery.
- Customers are responsible for confirming that all items will fit through doorways, staircases, elevators, and into the intended room. Steps to prepare for delivery
- By placing an order, you accept and agree to our delivery terms. For full details, please refer to our Terms & Conditions.
Delivery Charges
- Delivery fees are calculated at checkout based on your location.
- Shipping is estimated at $500 for orders outside the Perth Metro area or interstate. After purchase, Adore will provide an exact shipping quote based on your location and order details.
- Additional charges may apply for remote areas or special delivery requirements.
- The delivery service is all day, and we cannot specify a time.
- Ground floor delivery only. No items are to be carried up/down steps or stairs.
- Assembly & Packaging removal isn’t included in the delivery fee.
Need Help?
Our team is here to assist with any questions or special delivery requests. Thank you for choosing Adore Home Living — we look forward to bringing affordable luxury into your home.
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