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Shipping Information

General Information

Orders are generally shipped from our PERTH distribution centre, within 1-5 business day after full payment is received (For in-stock items only, exclude Special order items).

Special order items will take 14-16 weeks to ship from the vendor.

Average delivery time is 2-14 business days after dispatch.

You will receive an email confirmation of your order including a tracking number, which can be used to track your order at corresponding courier's website.

Furniture is often large and delicate. There are many procedures in the delivery process that must be followed to ensure a reliable, secure and efficient service. Whilst it is our intention to ensure prompt and efficient delivery, delays can occur and extra time may be required.

For all the furniture purchases, please contact your local Adore showroom to confirm we have your specific stock prior to placing your order.

Please refer to terms & conditions for more information.

Services We Provide

*It is the Customer’s responsibility to ensure items will fit into doors, lift, staircase and room.

Delivery Fees (Ground Floor)

Small Delivery 2 Item Metro Perth (No Marble) $60

  • Coffee Table, Lamp Table, Sm-Med Mirror, Wall Art

Delivery Metro Perth $130

  • Ground floor Between Two Rocks, The Lakes and Singleton

Mandurah and Surrounding $150

Assembly Fees

Small Per Item (No Marble)$30

  • Coffee Table, Lamp Table, Single Recliner

Medium Per Item $50

  • Lounge, Buffet, TV Unit, Small Marble item

Large 1-3 Item $100

  • Up to 8 Dining Chairs is classified as 1 item

Bulk Assembly $150-$300

  • 4 Items +

Other Fees

Packaging Removal $30-60

  • Only available with assembly
  • Cardboard, plastic, wood from marble crate

Up/Down Stairs & Lift $TBA

  • Price depending on Item(s), stairs & lift

Items weight 22 kg or less will be sent with Australia Post's Standard Parcel Post service.

Size & weight guidelines

Destination: Domestic

Maximum weight: 22kg

Maximum length: 105cm

Maximum dimensions: 0.25 cubic meters

Coverage & Delivery Speed

Sending to Same State:

Metro - up to 2 business days

Country - up to 5 business days

Sending Interstate:

Metro - up to 3-6 business days, depending on lodgement and destination points

Country - Please ask at your local Post Office

Fees*

The delivery cost depends on the weight & sizes of the item you purchased. A final delivery cost for your order will be calculated at the checkout.

Items weight 22 kg or less with a lower cost than Australia Post's Standard Parcel Post will be sent with Fastway. Fastway provides reliable courier distribution service across Australia.

Please note that a full street address is required, No Parcel Lockers will be accepted.

Size & weight guidelines

Destination: Domestic

Maximum weight: 22kg

Maximum length: 105cm

Fees*

The delivery cost depends on the weight & sizes of the item you purchased.

A final delivery cost for your order will be calculated at the checkout.

Items weight over 22kg or exceed maximum length (100cm) will be sent with Allied Express. Allied Express is the biggest and independently owned courier company in Australia with offices in all major mainland capitals.

Please note that a full street address is required, No Parcel Lockers will be accepted. If you fail to provide the correct information, your parcel will not be dispatched until the accurate information is received by our customer service team.

Fees*

The delivery cost depends on the weight & sizes of the item you purchased.

Please contact us to get a quote of freight cost for all bulky/large item purchases.

Undeliverable Postcodes

Due To The Limited Access Of Our Carriers, There Are Certain Postcodes That We Are Unable To Deliver To. Please Refer To The List Below For More Details.

We Try Our Best To Include All The Undeliverable Postcodes On The List, However, There Are Still A Few Postcodes That Are Undeliverable For Some Items. Orders With No Shipment Service Will Be Cancelled And Refunded Automatically.

Please Kindly Contact Us For More Information If You Need The Item To Be Delivered To The Remote Areas To Ensure Your Order Could Be Processed Successfully.

All Items

5710 WOOLUNDUNGA

6740: DRYSDALE RIVER, MITCHELL PLATEAU, OOMBULGURRI, KALUMBURU, PRINCE REGENT RIVER, WYNDHAM

6743: WARMUN, CAMBRIDGE GULF, LAKE ARGYLE, DURACK, GIBB, KUNUNURRA

7151: HEARD ISLAND, DAVIS, MAWSON, MACQUARIE ISLAND, MCDONALD ISLANDS, CASEY

Bulky Items

Postcode:

0800-0999

Postcode:

2641

Postcode:

4450-4499, 4680, 4700-4805, 9920-9959

4806-4899, 4900-4999, 9960-9999

Postcode:

5701

Postcode:

6055-6070

6114-6699

6700-6799

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