• Orders for in-stock items are dispatched from our Perth or Melbourne warehouse within 1–5 business days after full payment is received.
• Special order items may take 14–16 weeks to be shipped from our supplier.
• Once your order is dispatched, you will receive a confirmation email with a tracking number, which you can use to follow your delivery via the courier’s website.
• Please allow 2 business days for your order to be processed.

• Average delivery times are 2–14 business days from the dispatch date, depending on your location.
• Delivery and pickup are generally available within 2–6 business days after your order is processed.
• Our team will contact you to schedule a suitable delivery or pickup time.

Please note: Estimated timeframes are a guide only. While we aim to deliver promptly, delays may occasionally occur.

• Adore Home Living operates warehouses in Perth and Melbourne, servicing metro areas and select regional locations.
• Not all items are available at both locations. If your item is at a different warehouse, we can arrange an inter-warehouse transfer (additional fees may apply).
• For accurate stock availability, we recommend contacting your nearest Adore showroom or our customer service team before placing an order.

• Due to the size and fragility of furniture, we follow special procedures to ensure secure and reliable delivery.
• Customers are responsible for confirming that all items will fit through doorways, staircases, elevators, and into the intended room. Steps to prepare for delivery
• By placing an order, you accept and agree to our delivery terms. For full details, please refer to our Terms & Conditions.

• Delivery fees are calculated at checkout based on your location.
• Shipping is estimated at $500 for orders outside the Perth Metro area or interstate. After purchase, Adore will provide an exact shipping quote based on your location and order details.
• Additional charges may apply for remote areas or special delivery requirements.
• The delivery service is all day, and we cannot specify a time.
• Ground floor delivery only. No items are to be carried up/down steps or stairs.
• Assembly & Packaging removal isn’t included in the delivery fee.

Our team is here to assist with any questions or special delivery requests. Thank you for choosing Adore Home Living — we look forward to bringing affordable luxury into your home.